• Responsive email communication with patrons, 120 days prior to and 45 days post event.
• Accessible shuttle program.
• Access Center staffed with knowledgeable team members to assist.
• Gate services for accessible lanes and service animal screening.
• Accessible camping areas managed by our team members.
• Collaboration with premium camping to ensure accessibility.
• Viewing platforms and areas staffed by our team.
• Braille, large print, and dyslexic-friendly info for patrons.
• Digital program guide for blind and visually impaired patrons, WCAG compliant for print to voice.
• In-house ASL coordinators and interpreting team, nationally certified, with 24/7 on-call emergency coverage.

• Seamless integration of ADA requirements to ensure accessibility and maintain event aesthetic.
• Progressive site survey starting 120 days prior, working with operations to ensure planning and correct advance for FOH and BOH.
• Daily site punch list.
• Awareness of state and federal laws applicable to your event.
• Daily reporting of use of program.
• Final report regarding budget, staffing, program use, and documentation of active compliance.
• Thoughtful business growth to ensure quality of service.

• Partnerships with veteran and local disability organizations.
• Disability staff representation.
• Training for other departments: security, vendors, etc., on serving patrons with disabilities.
• Activations by sponsors to ensure exhibits are accessible.
• Direct feedback from patrons made available post-event for future programming.

• ALL IN Who You™: Optional Pre-Registration for Access Patrons
• ALL IN Moves™: Our Accessible Shuttling System
• ALL IN Signs™: Compliant ASL Interpreting Requesting System, High-quality ASL Interpreting service
• ALL IN Show You™: accommodations tailored to visually impaired patrons
• ALL IN Get There™: Our navigation approach for accessible pathways
• ALL IN Ask Us™: Real-Time Patron Support
• ALL IN Grasshoppers™: Internships available by application, Certified Education Units or hours awarded
• ALL IN Lend A Hand™: Volunteer program by application
• ALL IN Access Awesome™: Inclusive space activities tailored to Access Patrons
• ALL IN Renew Tou™: Low-sensory space for patrons
• ALL IN Know It™: Allergen aware menus for patrons
• ALL IN Parent Pod™: Area for mothers and parents
• ALL IN On Your 6™: Trained Veteran Peer PTSD counselor for immediate peer support while hand-off to security or medical

• Comprehensive lost and found services.
• Info booths to complement guest services.